Senior Contract Manager
2 days ago
Job Summary
We are seeking a seasoned Senior Contract Manager to lead our Account Management team and drive the delivery of services for fixed price, deliverable-based, and/or time-and-materials projects via one of CAI's CWS contracts.
Key Responsibilities
- Act as the primary point of contact for agency users and vendors, ensuring exceptional service and managing expectations.
- Facilitate all procurement activities throughout the SOW lifecycle, including pre-bid calls, vendor Q&A, vendor orals, negotiations, on-boarding tasks, and more.
- Maintain and configure the Vendor Management System to support workflow processes and enhance functionality.
- Ensure strict compliance with SOW lifecycle processes by both agency users and SOW vendors.
- Design and implement comprehensive transformation strategies to streamline and improve CWS SOW processes for efficiency and effectiveness.
- Monitor and manage the invoicing and payment processes to ensure timely and accurate financial transactions.
- Collaborate with client and vendor staff, fostering strong relationships and clear communication.
- Monitor service delivery against contractual milestone obligations; assist with change orders when necessary, and ensure timely invoicing of milestones.
- Create, maintain, and deliver reports to both internal and client users reflecting the status of the steps in the SOW lifecycle.
- Resolve issues in a timely manner.
Requirements
Required:
- 10+ years of experience in contract/vendor management.
- 10+ years of direct interfacing experience with client and vendor staff.
- 10+ years of experience working within a Contingent Workforce Solutions (CWS) program.
- Experience successfully transforming business processes to enhance efficiency, boost productivity, and drive innovation.
- Expertise in Business Intelligence and report writing.
- Strong organizational skills with the ability to manage multiple projects and priorities.
- Excellent communication skills, both verbal and written, with the ability to negotiate and influence stakeholders.
Preferred:
- Bachelor's degree in Business Administration, Management, or a related field.
- Proficiency in using Vendor Management Systems and other related software.
- Experience with VectorVMS is preferred but experience with other VMS systems is a plus.
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