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Member Service Representative

2 months ago

Lexington KY USA, United States Members Heritage Credit Union Full time
{"title": "Member Service Associate", "description": "Job Summary

We are seeking a highly motivated and detail-oriented Member Service Associate to join our team at Members Heritage Credit Union. As a Member Service Associate, you will be responsible for providing exceptional member service, processing transactions, and maintaining accurate records.

Key Responsibilities
  • Process transactions, including cash deposits, withdrawals, and check endorsements.
  • Provide accurate and timely information to members regarding their accounts and services.
  • Maintain accurate records of transactions and balances.
  • Assist with member calls and respond to inquiries.
  • Perform other duties as assigned by management.
Requirements

To be successful in this role, you will need:

  • A basic understanding of credit union products and services.
  • Excellent communication and interpersonal skills.
  • Ability to work accurately and efficiently in a fast-paced environment.
  • Ability to lift up to 50 pounds, with assistance for heavier loads.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

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