Customer Service Representative
4 days ago
Job Summary
Epiq Global Business Transformation Solutions, LLC is seeking a highly skilled and detail-oriented Customer Service Representative to join our team. As a Customer Service Representative, you will provide exceptional administrative support services to our clients, ensuring their needs are met with professionalism and efficiency.
Key Responsibilities
Provide administrative support services, including mail services, copy services, and reception duties
Ensure accurate production of copy, print, and scan projects per written instructions
Maintain a clean and organized workspace, including client conference rooms and common areas
Coordinate and distribute client kitchen supplies, and maintain inventory control
Provide exceptional customer service, responding to client inquiries and resolving issues in a professional manner
Collaborate with the team to achieve goals and objectives
Maintain confidentiality and handle sensitive information with discretion
Requirements
High School Diploma or equivalent
1 year of experience in a customer service field
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Ability to lift or move 40 lbs. or greater
Ability to walk, bend, kneel, stand or sit for an extended period of time
Ability to work in a team environment and adapt to changing priorities
What We Offer
Competitive hourly rate: $16.62 - $19.94
Opportunity to work with a dynamic and growing company
Collaborative and supportive team environment
Professional development opportunities
Recognition and rewards for outstanding performance
Epiq's Commitment to Diversity and Inclusion
Epiq is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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