Front Desk Manager Lead

3 weeks ago


Morristown, Tennessee, United States HYATT Hotels Full time
About the Role:
The Front Desk Manager Lead is a critical position that oversees the front desk operations, ensuring timely check-ins, check-outs, and guest requests are met. This role requires a highly organized and detail-oriented individual with excellent communication skills and a passion for providing exceptional customer service.

Key responsibilities include:
  • Managing front desk operations, including staffing and scheduling
  • Ensuring accuracy and efficiency in room assignments and key distribution
  • Handling guest complaints and resolving issues in a timely manner
  • Maintaining a high level of productivity and meeting sales goals
With a salary range of $55,000 - $75,000 per year, this is an excellent opportunity for a motivated and customer-focused professional to join our team.

We offer a dynamic work environment, competitive pay, and opportunities for career growth and advancement.

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