Senior Lead UX Research Manager

3 weeks ago


Morristown, Tennessee, United States Majesco Full time

About Majesco

Majesco is a rapidly growing company that believes in connecting people and business to Insurance in innovative, hyper-relevant, compelling, and personal ways. We bring together the brightest minds to build the future of Insurance; a world where Insurance makes life and business easier, more connected, and better protected.

Majesco offers a comprehensive employee benefits package with most coverage starting on day one. Our benefits package includes medical, dental & vision insurance; employer-funded HSA coordinating with a high-deductible health plan; FSA; short-term/long-term disability; Life/AD&D insurance; 401(k); flexible time off; paid sick days & 11 paid holidays; paid parental/bonding leave; career anniversary leave, and other voluntary benefits.

About the Role

The Senior Lead UX Researcher will help lead quantitative and qualitative research efforts and customer data analysis for Majesco's current digital product user experiences to drive experience quality improvement across all of Majesco's digital platform offerings. This role requires a minimum of 7-10 years of experience leading UX research and data analysis. The successful candidate should excel in the following areas:

  • Strong research, data analysis, and organizational skills.
  • B2B, SaaS, PaaS, or similar industry-leading user research experience for digital software.
  • A successful track record of leading a broad variety of user research studies and investigations.
  • Experience creating and leading customer panels, surveys, moderated and unmoderated testing, and related customer research activities.

What You Will Bring

A successful Sr. Lead UX Researcher candidate should have a Bachelor's degree in Human Computer Interaction (HCI), Human Factors, Psychology, User Experience, Information Systems, Computer Science, or equivalent experience. The annual base salary range for this position is $120,000 - $145,000.

About You

This role is fully remote, and we offer a fantastic, positive culture that appreciates your work and skillset. If you require accommodations or assistance to complete the online application process, please contact us via our website. We are an inclusive equal opportunity employer and comply with federal, state, and local laws regarding equal employment opportunity.


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