Front Office Supervisor

1 day ago


Morristown, Tennessee, United States HYATT Hotels Full time
About the Role

The Front Office Manager is responsible for leading teams, managing processes, and holding people accountable for agreed-upon activities. This role requires strong leadership abilities and excellent communication skills.

Key Responsibilities
  • Lead teams and manage processes to achieve customer service goals.
  • Ensure proper staffing levels for customer service goals.
  • Analyze, investigate, and resolve guest complaints.
  • Develop and recommend the budget, labor cost plans, and objectives for the Front Office operations.
What We Offer
  • A global family assistance policy with paid time off following the birth or adoption of a child.
  • Paid Time Off, Medical, Dental, Vision, 401K with company match.
  • Free parking and a complimentary meal.

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