Chief Operations Officer for a Flagship K-12 School Facility
1 day ago
About the Opportunity
">The Chief Operations Officer will oversee the daily operations of a 300,000 SF K-12 school in the South Bronx, NY. This flagship facility is part of Success Academy Charter Schools' 53-school portfolio and serves as a model for publicly funded, privately operated education.
As the Chief Operations Officer, you will be responsible for ensuring effective and efficient day-to-day facility operations, managing preventative maintenance, overseeing building staff, managing vendors to provide critical building services, and developing and maintaining the facility's budget.
You will participate in retaining and leading a generally outsourced facilities team responsible for the repair, maintenance, and ongoing operation of all building systems, including fire/life safety, security, mechanical/plumbing/electrical plant, light construction, elevators, etc.
The Chief Operations Officer will prepare and manage the building's operating budget, monitoring and controlling all operations-related expenses, and develop and maintain systems to respond to all regular and ad-hoc maintenance and operational requirements.
Main Responsibilities:
">- Manage the K-12 building staff to foster an atmosphere of teamwork among building staff, school staff, and contractors.
- Provide on-site leadership, direction, and oversight of staffing and vendors.
- Survey the campus regularly, administer testing and reviews of all aspects of the building to assess functionality and potential issues with facility systems.
- Troubleshoot operational issues with building systems, assess the cause of the issue, and respond with a plan of action based on knowledge of building systems.
- Develop and execute short-term and long-term operational goals, including physical plant maintenance, cleanliness, security, etc.
- Maintain all required administrative records, including log books, work records, maintenance records, contractor visits, keys issued, etc.
- Ensure appropriate expertise and resources are in place to meet requirements and respond to requests in a courteous, timely, and highly effective manner, including providing coverage for employees when needed.
- Oversee the repair, maintenance, and continuous operation of all building systems, including fire/life safety, mechanical (HVAC, plumbing), electrical (lighting control equipment, bulb replacement, UPS), light construction (painting, doors, locks), digital systems (fire alarm, card access, CCTV security access systems), elevator control, Building Maintenance System (BMS) (DDC), and audio-visual systems, etc.
- Assist in the development and execution of a facilities management plan, including preventive maintenance plans, and manage facility maintenance contracts.
- Coordinate all preventive maintenance and reactive repair maintenance activities; oversee other building staff and vendors, if so required.
- Ensure compliance with local regulations regarding vendor procurement, if applicable.
- Build professional relationships and collaborate with vendors and school operations teams to support student learning, including attendance at necessary school meetings to support maintenance management activities as they relate to the school's schedule.
- Communicate regularly with educational staff and resolve time-critical issues in real-time.
- Respond to school staff requests and implement an online ticketing system to prioritize schedules and assign, plan, and monitor the work.
- Assist in coordinating required governmental inspections and regularly inspect all areas of the building and report deficiencies as well as suggestions for improvement.
- Assist in ensuring compliance with local, state, and federal regulations; maintain up-to-date building documentation and certifications.
- Collaborate with the Head of Facilities Management and SA executive leadership to help develop and manage repairs, capital improvements, and facility budget, as required.
Requirements and Qualifications
">- High school diploma or its equivalent required, with 10+ years of experience in building maintenance or related fields and 3+ years of managing facilities teams.
- Valid and up-to-date required NYC and NYS building certifications, as applicable to particular building systems, HVAC certificates, training or licenses a plus.
- Technical knowledge of key building systems (HVAC, electrical, mechanical, plumbing) and OSHA and other Life Safety codes, etc.
- Proficiency with up-to-date technology, including computer skills necessary to operate BMS system, lighting controls, fire alarm, BIM-based asset management software, on-line ticketing system, etc.
- Strong organizational skills, meticulous attention to detail, and timely follow-through on all projects.
- Extreme flexibility, with a strong work ethic and an entrepreneurial spirit to accommodate high levels of responsibility and multiple priorities.
- Ability to communicate effectively with facilities staff, school staff, and vendors, both verbally and electronically.
- Available to work weekends when necessary.
- Ability to meet the physical demands to successfully perform the essential responsibilities and functions of the job, with some reasonable accommodations possible to enable individuals with disabilities to perform the essential responsibilities and functions of the job.
Estimated Salary Range: $85,000 - $110,000 per year, depending on qualifications and experience.
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