Employee Resource Liaison

4 weeks ago


New Brunswick, New Jersey, United States RWJ New Brunswick Full time

Job Overview:

The Employee Resource Liaison is responsible for delivering exceptional customer service to RWJ New Brunswick employees, stakeholders, vendors, and communities we serve. This role performs employee-related duties, including payroll, FMLA, scheduling, and other employee functions. The Employee Resource Liaison provides overall support to RWJ New Brunswick employees by following through on employee inquiries from initial request to resolution. This role reports to the Employee Resource Manager.

Qualifications:

Required:

  • High School Diploma
  • 2 years' business-related experience or equivalent experience

Preferred:

  • Associate's Degree or related field
  • 2 years of customer service experience

Scheduling Requirements:

  • Full-Time, Days
  • 40 hours per week

Essential Functions:

  • Consistently demonstrate and support RWJ New Brunswick's mission, vision, core values, and department customer service standards
  • Respond and serve as the point of contact for all employee-related inquiries, including but not limited to payroll, FMLA, PTO, tuition reimbursement, and expense reimbursement inquiries, and respond in a timely manner
  • Participate in employee engagement initiatives, including compiling data and discussing trends and concerns with management
  • Ensure tracking compliance and maintain reporting for all new hire licensure and certifications
  • Assist the Employee Resource team with special projects, scheduling, and identifying ways to improve processes and procedures
  • Maintain reports surrounding all employee-specific compliance requirements and any subsequent tracking if needed
  • Assist with the preparation and submission of Request for Proposals (RFPs)
  • Assist and prepare correspondence as needed
  • Manage RWJ New Brunswick employee referral program; tracking and payments
  • Conduct new employee orientation presentations as needed
  • Participate in special projects and other duties as assigned

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits and Perks:

  • Medical/Dental/Vision plans
  • 403(b)
  • PTO
  • Short & Long Term Disability
  • Basic Life & Accidental Death Insurance
  • Tuition Reimbursement
  • Health Care/Dependent Care Flexible Spending Accounts
  • Discounts Through our Partners NJ Devils NJ Performing Arts Center Verizon And many more


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