Customer Service Representative

4 days ago


Raleigh, North Carolina, United States AAG-55 Anderson Automotive Group, LLC Full time
Job Opportunity at AAG-55 Anderson Automotive Group, LLC

We are seeking a highly motivated and customer-focused individual to join our dynamic Call Center Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring a positive experience for all interactions.

Key Responsibilities:

  • Provide top-notch customer service via phone, addressing customer inquiries, and resolving issues in a timely and professional manner.
  • Meet or exceed performance targets, ensuring high levels of customer satisfaction and loyalty.
  • Act as a brand ambassador, promoting our company values and services to customers.
  • Stay up-to-date with industry trends, products, and services, and apply this knowledge to provide accurate and helpful information to customers.
  • Work collaboratively with the team to achieve sales and customer service goals.

Requirements:

  • 2+ years of experience in customer service, preferably in a call center environment.
  • Excellent communication and interpersonal skills, with the ability to work with diverse customers and colleagues.
  • Ability to type accurately and quickly, with a strong attention to detail.
  • Self-motivation and a proactive approach to problem-solving.
  • High School diploma or equivalent required; Associate's degree preferred.

Why Choose AAG-55 Anderson Automotive Group, LLC?

We offer a dynamic and supportive work environment, with opportunities for career growth and development. Our company values integrity, recognizes hard work, rewards achievements, and fosters a culture of teamwork and collaboration. If you are a customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.



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