Customer Service Representative

21 hours ago


Raleigh, North Carolina, United States Ncfbins Full time

**Job Summary**

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Ncfbins. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues they may have.

**Key Responsibilities**

  • Respond to customer inquiries via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product and service information to customers
  • Process customer transactions and payments
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with other departments to resolve customer issues
  • Stay up-to-date on company policies and procedures

**Requirements**

  • High school diploma or equivalent required
  • 2+ years of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of Microsoft Office

**What We Offer**

  • A competitive salary and benefits package
  • Opportunities for career growth and advancement
  • A dynamic and supportive work environment


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