Facility Solutions Manager
3 days ago
As a Facility Solutions Manager, you will oversee service operations, act as primary point of contact for commercial clients, and maintain relationships to ensure unparalleled service and support.
**Key Responsibilities**:
- Maintain ongoing relationships with existing clients, ensuring their needs are met and services are performed to the highest standards.
- Conduct regular inspections to assess service quality and compliance.
- Supervise and support service staff and contractors, facilitating training and performance evaluations.
- Identify upsell opportunities and promote additional services to clients.
- Develop and implement strategies to improve client retention and satisfaction.
- Manage client accounts efficiently by utilizing CRM tools for tracking interactions and service history.
**Requirements**:
- 5+ years of experience in account management, operations, or related fields.
- Proven track record of managing client relationships and delivering high-quality service.
- Exceptional communication and interpersonal skills.
- Ability to work independently as well as in a team environment.
- Strong problem-solving capabilities and attention to detail.
- Proficient in Microsoft Office and CRM platforms.
- Valid driver's license and reliable transportation required.
**Compensation**: Estimated salary is $60,000 - $80,000 per year, with uncapped commission and bonus potential, 8 paid holidays, protected territory, mileage reimbursement, and company-issued equipment.
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