Customer Service Ambassador

4 days ago


Richardson, Texas, United States PrideStaff Full time

PrideStaff is seeking a skilled Customer Service Representative to join their team. As a key member of the PrideStaff team, you will be responsible for providing exceptional customer service to clients via phone, email, and other communication channels. Your primary duties will include:

Key Responsibilities:
  • Answering inbound calls from customers in a professional and courteous manner
  • Researching information using multiple resources and routing calls to the appropriate resource
  • Providing customers with product and service information, resolving customer concerns and complaints, and entering customer information into the system
  • Identifying and escalating priority issues, completing call logs, and producing call reports
  • Providing follow-up customer calls when necessary

PrideStaff is committed to providing a positive and supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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