Sales Team Lead
13 hours ago
As a Sales Manager at Front, you will lead and develop a high-performing team of Account Executives within a fast-paced environment. Your leadership will have a direct impact on the growth of the new business team, the development of your team, and Front's success. This role requires strategy, urgency, and the ability to drive a team to exceed revenue targets.
Key Responsibilities- Hire, train, and develop a team of accomplished Account Executives
- Develop and coach the sales, product, and industry skills of each team member
- Drive outbound pipeline across your team through KPI management and rigor
- Assist your team throughout their sales cycles to help them land new business ranging from tactical to highly complex/multi-stakeholder
- Regularly report on both team and individual results and forecast your business with accuracy on a monthly/quarterly basis
- Identify and make recommendations for improvement in the areas of process, efficiency, and productivity
- Collaborate with peers and cross-functionally to drive cohesive processes and ensure alignment
- Experience leveraging a CRM (Salesforce) to manage your business and pipeline
- 2+ years of experience building and managing a high-performing SaaS sales team
- Successful track record of 100%+ of quota achievement as both a manager and as an individual contributor
- Experienced selling to Enterprise level accounts as an individual contributor or manager
- Experience driving outbound pipeline and closing business of outbound origin
- Previous experience recruiting, retaining, and developing sellers
- Experience managing and improving full-cycle account executive KPIs
- High level of business acumen and understanding of how revenue leaders think
- Previous experience selling into Customer Support is preferred but not required
Front is a modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We've reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster.
Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune's Best Workplaces in the Bay AreaTM, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best workplaces for Millennials 2022 list.
Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability.
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