Assistant Store Manager

2 weeks ago

Towson, Maryland, United States Chico's Full time
Job Title: Assistant Store Manager

Chico's FAS, Inc. is seeking a highly motivated and experienced Assistant Store Manager to join our team. As a key member of our store leadership team, you will be responsible for supporting the Store Manager in promoting a customer-focused sales culture, where our values and guiding principles are at the forefront of all store operations.

Key Responsibilities:
  • Analyze sales reports and KPIs to determine business needs and execute in-store business and sales strategies in partnership with the Store Manager.
  • Establish and communicate clear expectations, holding the store team and yourself accountable for achieving brand, performance, and behavior standards.
  • Control payroll and supply budgets, ensuring effective financial management.
  • Perform and oversee basic operational activities, including scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review, and payroll accuracy documents.
  • Ensure compliance with all applicable laws, loss prevention policies, operating procedures, and controls, conducting associate training to reinforce proper controls.
  • Administer operational processes, including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
  • Ensure visual presentation, organization, and facility maintenance are representative of the Brand.
  • Develop a high-performance culture, motivating the sales team to meet assigned sales and productivity goals.
  • Train and coach the sales team to ensure they are fluent in all aspects of product knowledge, both online and in-store.
Requirements:
  • High School diploma or equivalent.
  • 2+ years of retail management experience preferred.
  • Must be 18 years of age or older.
  • Excellent communication, verbal, and written skills.
  • Able to learn or adapt to technology provided by the company.
  • Proven excellent customer service skills with a statistical track record in all areas of sales and leadership.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Strong leadership qualities, training, and team-building skills.
  • Knowledge of administrative aspects of store operations.
  • Able to communicate with customers and staff.
  • Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays, is required.
Physical Requirements:
  • Constant Walking/Standing % of 8-hour shift.
  • Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift.
  • Frequent Climbing- 34%-66% of 8-hour shift.

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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