Store Associate Part-Time

3 weeks ago


Towson, Maryland, United States DSW Full time

Job Summary

As a Store Associate at DSW, you will provide exceptional customer service to customers shopping in-store and through omni-channel services. You will assess customer needs and provide assistance by executing the company's customer service model, always putting the customer first.

Key Responsibilities

  • Provide friendly service to customers, assessing their needs and providing assistance
  • Execute the company's customer service model, prioritizing customer satisfaction
  • Perform salesfloor and warehouse functions, including assisting customers, processing transactions, and maintaining store appearance
  • Process incoming shipments, complete markdowns, and maintain clearance standards
  • Act as a brand ambassador, responsible for the end-to-end customer experience
  • Comply with all company policies and procedures

Requirements

  • Professional, friendly, and respectful demeanor
  • Excellent customer service skills
  • Ability to move with tempo to meet time-bound expectations
  • Good written and verbal communication skills
  • Proficient in using technology to engage with customers
  • Ability to spend up to 100% of working time standing or walking around the store
  • Lifting up to 50 pounds on an occasional to frequent basis

Preferred Qualifications

  • Minimum of 1 year of retail experience as Cashier, Retail Floor Generalist, or Store Receiver


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