HVAC Service Representative

4 weeks ago


Anaheim, United States Marathon HVAC Service, Inc Full time

About the Role:

We are seeking a skilled HVAC Customer Service Representative to join our team at Marathon HVAC Service, Inc. in Anaheim, CA. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.

Key Responsibilities:

  • Answer phone calls and respond to customer inquiries in a timely and professional manner
  • Make outgoing calls to follow up and schedule appointments with our skilled technicians
  • Work closely with our team to ensure seamless communication and problem-solving
  • Provide excellent customer service, creating a welcoming atmosphere for our clients

Requirements:

  • 2+ years of experience as an HVAC customer service representative
  • Proven customer service experience
  • Familiarity with ServiceTitan software (preferred)

What We Offer:

  • Competitive hourly pay range of $17 - $20, plus commission and bonus opportunities
  • Excellent benefits, including health and dental insurance, 401(k) with matching contributions, and paid time off
  • Uniforms and use of a company vehicle and phone
  • Growth opportunities in a dynamic and supportive environment

About Us:

Marathon HVAC Service, Inc. is a reputable service provider in the greater Los Angeles area, built on a foundation of family values and a commitment to excellence. We value hard work, integrity, and a passion for delivering exceptional service. Join our team and become part of a close-knit family that upholds a tradition of excellence while embracing innovation and growth in a dynamic industry.



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