HVAC Customer Service Rep

1 month ago


Anaheim, United States Marathon HVAC Service, Inc Full time

Are you ready to turn up the heat on your career? At Marathon HVAC Service in Anaheim, CA, we're seeking a passionate full-time HVAC Customer Service Rep - CSR in beautiful Anaheim, CA Enjoy a competitive hourly pay range of $17 - $20, plus commission and bonus opportunities Additionally, you'll receive excellent benefits such as:Health and dental insuranceA 401(k) with matching contributions up to 4%Paid time off (PTO)UniformsUse of a company vehicle and phoneGrowth opportunitiesIf you thrive in a fast-paced environment and love providing outstanding customer service, this is the perfect opportunity for youWHY WORK WITH US?Marathon HVAC Services is not just a company; it's a legacy built on a foundation of family values and unwavering commitment to excellence. Since our inception in 1990, we have grown from a small family-owned heating and air conditioning company to a reputable service provider in the greater Los Angeles area. Our evolution into offering premium plumbing services speaks to our dedication to meeting the diverse needs of our clientele. At Marathon, we value hard work, integrity, and a passion for delivering exceptional service. Joining our team means becoming part of a close-knit family that upholds a tradition of excellence while embracing innovation and growth in a dynamic industry. With us, your skills and dedication can thrive in a supportive and rewarding environmentABOUT THE POSITIONSchedule: Full-time, Monday to Friday, 8 AM to 5 PM.What Your Day Looks Like: As an HVAC Customer Service Rep - CSR, your day is filled with engaging interactions and problem-solving. You answer phone calls and respond to customer inquiries, ensuring every client feels valued. You make outgoing calls to follow up and schedule appointments, working closely with our skilled technicians to keep everything running smoothly. Your positive attitude and exceptional service create a welcoming atmosphere for our customers every dayThe Minimum Requirements to Be Considered:2+ years of experience as an HVAC customer service representativeProven customer service experiencePreferred Qualifications:Familiarity with ServiceTitan softwareExcellent communication skills and a proactive approach to problem-solvingStrong organizational skills and attention to detailARE YOU READY TO JOIN OUR TEAM?Don't miss the chance to be part of our friendly and dynamic team at Marathon HVAC Service Apply to be our new HVAC Customer Service Rep - CSR now using our quick, mobile-friendly initial application-it only takes 3 minutes to get started Let's heat things up together



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