Current jobs related to IT Support Specialist - Phoenix, Arizona - DPR Construction
-
Academic Support Specialist
1 month ago
Phoenix, Arizona, United States Sophos Speech and Academic Support Full timeJob Title: Part-Time Academic TutorJob Type: Part-Time, Flexible HoursCompany Overview: Sophos Academics provides personalized learning plans and academic support services to students in Phoenix, Scottsdale, and Paradise Valley.Job Description:Key Responsibilities:Provide one-on-one instruction in specific subjects to students in grades K-12.Collaborate with...
-
Recovery Support Specialist
1 month ago
Phoenix, Arizona, United States Connections Health Solutions Full timeJoin Our Team: Recovery Support SpecialistAt Connections Health Solutions, we're not just behavioral health professionals - we're crisis responders. Our innovative approach combines medical and recovery-oriented treatment to connect individuals with community-based resources and help them get back to their lives faster.We're committed to creating a better...
-
Direct Support Care Specialist
4 weeks ago
Phoenix, Arizona, United States Gryphen Specialty Products and Services LLC Full timeWe are seeking a skilled Direct Support Professional to join our team at the Gryphen SPS Tempe Meaningful Day Center.The ideal candidate will have a strong passion for supporting individuals with developmental disabilities, promoting their independence and well-being.Key Responsibilities:Assist with daily living skills and facilitate community-based...
-
Executive Support Specialist
1 week ago
Phoenix, Arizona, United States Sysazzle Full timeJob Summary:The Executive Support Specialist will provide high-level administrative support to the division under the direction of the Support Services Manager.Main Responsibilities:• Manage front desk operations and project coordination• Coordinate with internal and external stakeholders• Maintain meticulous record-keeping and manage service tickets...
-
Medical Support Specialist
4 weeks ago
Phoenix, Arizona, United States Old Town Health LLC. Full timeAt Old Town Health LLC., we are seeking a skilled Medical Support Specialist to join our team. The ideal candidate will possess excellent communication skills and the ability to work effectively in a fast-paced environment.Key Responsibilities:Discuss symptoms and gather information from patientsTake vital signs and perform diagnostic testsAdminister...
-
IT Support Specialist
1 month ago
Phoenix, Arizona, United States Jewish Family & Children's Service Full timeJob SummaryWe are seeking a highly skilled and detail-oriented IT Support Specialist to join our team at Jewish Family & Children's Service. The successful candidate will provide technical support and assistance to our clients and staff, ensuring the smooth operation of our IT systems.Key ResponsibilitiesProvide technical support and assistance to clients...
-
Multilingual Customer Support Specialist
1 week ago
Phoenix, Arizona, United States Recruiting Firm Full timeJob OverviewWe are seeking a skilled Multilingual Customer Support Specialist to join our team at Recruiting Firm. This role offers an exciting opportunity to leverage your language skills and customer service expertise in a fast-paced environment.
-
Technical Support Specialist
4 weeks ago
Phoenix, Arizona, United States TEKsystems Full timeAt TEKsystems, we're seeking a talented Technical Support Specialist to join our team in Phoenix, Dallas, or Des Moines. This is a fantastic opportunity to leverage your skills and experience in providing top-notch technical support to our clients.Job OverviewWe're looking for a highly motivated and organized individual to provide technical assistance to our...
-
Mailroom Support Specialist
2 weeks ago
Phoenix, Arizona, United States JobRialto Full timeJob Summary:The Mailroom Support Specialist plays a vital role in providing comprehensive support for print and mail services, ensuring seamless execution of tasks under the guidance of our on-site Ricoh manager. This position entails significant physical activity, including lifting, standing, and walking, as well as basic technical and computer skills.Key...
-
Phoenix, Arizona, United States Kyrene School District Full timeCompany Overview: The Kyrene School District seeks a dedicated Support Specialist to work closely with teachers and students in providing instructional assistance to children with special needs. This role involves implementing behavior plans, attending team meetings, and collecting data on interventions.Job Summary: We are looking for a highly motivated and...
-
Clinical Support Specialist
5 days ago
Phoenix, Arizona, United States Boston Scientific Full timeAbout the Role:Boston Scientific is seeking a highly skilled Clinical Support Specialist to join our Interventional Oncology and Embolization (IO&E) business. As a key member of our team, you will provide clinical support for our Cryoablation product franchise in a defined geographic territory.Responsibilities:Provide case support and basic troubleshooting...
-
Recovery Support Specialist UPC FED 11am
1 month ago
Phoenix, Arizona, United States Connections Health Solutions Full timeRecovery Support SpecialistAt Connections Health Solutions, we're committed to providing innovative and effective solutions for individuals in crisis. As a Recovery Support Specialist, you'll play a vital role in helping individuals achieve their recovery goals.About the RoleThis is a full-time position that requires a strong personal recovery experience and...
-
Phoenix, Arizona, United States TEKsystems Full timeJob OverviewTEKsystems is currently seeking a skilled Technical Support Specialist for an exciting 12-month contract opportunity with a leading banking organization.The ideal candidate will have extensive experience working on an enterprise-level help desk team, handling a high volume of calls per day, and troubleshooting Windows OS, Active Directory, O365,...
-
Early Childhood Family Support Specialist
1 week ago
Phoenix, Arizona, United States Child & Family Resources Full timeSupport Families and Nurture GrowthWe are seeking a dedicated Early Childhood Family Support Specialist to join our team at Child & Family Resources. This role plays a vital part in providing essential services to families with young children, helping them build a strong foundation for their child's success.About the Role:As an Early Childhood Family Support...
-
Senior Mental Health Support Specialist
3 weeks ago
Phoenix, Arizona, United States LHH Recruitment Solutions Full timeJob OverviewAs a key member of our team, the Senior Mental Health Support Specialist will play a vital role in providing essential support to patients facing various serious mental health challenges.This position requires strong interpersonal skills and the ability to empathize with individuals experiencing mental health challenges.The ideal candidate will...
-
Mental Health Support Specialist
2 weeks ago
Phoenix, Arizona, United States Sanctuary Recovery Centers Full timeCompany OverviewSanctuary Recovery Centers is a residential treatment facility in Arizona dedicated to providing compassionate care for individuals recovering from mental health and substance use disorders.SalaryThe estimated annual salary for this position is $55,000-$65,000, depending on experience.Job DescriptionWe are seeking a skilled Mental Health...
-
Supportive Care Specialist
2 weeks ago
Phoenix, Arizona, United States Sevita Full timeAt Sevita, we believe that everyone deserves to live a full, more independent life.About the RoleWe are seeking a Supportive Care Specialist to join our team in Phoenix, AZ. This is a part-time position, and you will work closely with individuals who require support with daily living activities. Your role will involve providing assistance with personal care,...
-
Direct Support Associate
4 weeks ago
Phoenix, Arizona, United States Gryphen Specialty Products and Services LLC Full timeJob SummaryWe are seeking a skilled Direct Support Professional to join our team at Gryphen SPS. As a key member of our care team, you will work closely with individuals with developmental disabilities, providing support with daily living skills, attending community outings, and teaching skills to improve independence.Key ResponsibilitiesAssist with...
-
Administrative Support Specialist
3 days ago
Phoenix, Arizona, United States Team Fishel Full timeAbout Team Fishel We are the Best Choice in utility engineering and construction, committed to safety and high-performance service for our customers and teammates.Our StorySince 1936, we've been dedicated to excellence in utility engineering and construction. We're a team of industry professionals driven by a passion for delivering exceptional results.The...
-
Dedicated Support Specialist
2 weeks ago
Phoenix, Arizona, United States Sevita Full timeSevita: A Leader in Specialized HealthcareWe are a leading provider of home and community-based specialized healthcare services, committed to helping individuals with physical, intellectual, or behavioral challenges live fulfilling lives.About the RoleThis opportunity is for a Dedicated Support Specialist at our Monte Cristo Group Home in Phoenix. As a...
IT Support Specialist
1 month ago
Job Summary:
We are seeking a highly skilled Technical Service Desk Analyst to join our team at DPR Construction. As a Technical Service Desk Analyst, you will be responsible for providing technical support and assistance to internal end-users, including simple to complex hardware and software problems.
Key Responsibilities:
* Provide remote, phone, and e-mail technical support to end-users for hardware and software problems.
* Document calls and work requests using a ticketing system, keeping detailed up-to-date status updates.
* Complete assigned tickets within published service level agreements.
* Assist with setup, maintenance, and deployment of computer software.
* Work on call weekends once a month and overtime when required.
* Assist in root cause analysis of recurring issues.
* Troubleshoot mobile device and laptop issues.
* Fulfill level 1 support and escalate incidents that require expert advice to upper tiers.
* Train computer users to avoid recurring incidents.
* Research technical issues and maintain the solutions database up to date.
* Keep the service desk manager up to date on trending issues and activity.
Requirements:
* Strong knowledge of Microsoft 365.
* Strong knowledge of IT Service Management practices and principles.
* Solid knowledge of Windows 10 and Active Directory.
* Strong knowledge of mobile device, application, and desktop support.
* Solid knowledge of cloud applications.
* Excellent time management skills.
* Strong analytical skills.
* Strong organizational skill and attention to detail.
* Strong understanding of business processes.
* Basic understanding of networking troubleshooting.
* Excellent communicator, high-energy, positive attitude, and an aptitude for professional growth.
* Must be able to provide exceptional client service.
* Must possess excellent communication skills (written and oral) in person and on the phone, including effective listening and interviewing skills.
* Ability to react quickly and efficiently to high pressure situations.
* Expert in troubleshooting and root cause analysis.
* Team player, accepts & seeks feedback.
* Interact professionally with other employees, customers, and suppliers.
* Ability to effectively manage multiple conflicting priorities and deadlines.
* Flexibility to work after hours or weekends, if needed.
Education:
* Bachelor's degree in Computer Science or related field.
Experience:
* 1-2 years of Service Desk experience or IT support experience.
* Experience using a ticketing system such as Samanage, Service-Now, or Remedy.
About DPR Construction:
DPR Construction is a flat, title-less organization that empowers people at all levels to make decisions. We have been nationally recognized for our strong company culture, based on a well-defined purpose "We Exist to Build Great Things," and four core values: integrity, enjoyment, uniqueness, and ever forward. We ranked on FORTUNE's "100 Best Companies to Work For" list for five consecutive years.
