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Guest Services Representative

2 months ago

Owatonna, Minnesota, United States City of Owatonna, MN Full time
Job Summary

We are seeking a highly motivated and detail-oriented Guest Services Representative to join our team at the City of Owatonna, MN. As a key member of our Parks and Recreation department, you will be responsible for providing exceptional customer service and supporting the day-to-day operations of our facilities.

Key Responsibilities
  • Assist with the preparation, setup, and takedown of facilities, equipment, and amenities.
  • Ensure all rules, regulations, and safety practices are properly enforced.
  • Effectively communicate and engage with participants.
  • Maintain clean facilities, equipment, and recreation areas to ensure safety and cleanliness.
  • Complete records and reports as required.
  • Monitor the behavior of participants to maintain order and safety.
  • Provide exceptional customer service, answering questions effectively and appropriately.
  • Attend meetings and trainings as scheduled.
Requirements
  • Ability to work with the public.
  • Knowledge of computer operations.
  • Ability to work independently.
  • Age requirements dependent on location (must be at least 15 years old at the time of hire).
Working Conditions

This position works at various facilities and locations, including indoor and outdoor settings, with all types of weather conditions. The employee must be able to lift and/or move up to 75 pounds and stand, walk, talk, or hear for extended periods.

What We Offer

We offer a competitive salary and a dynamic work environment. If you are a team player with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply.