Client Relations Specialist

2 weeks ago


La Grange, Illinois, United States GES Co. Full time
Position Overview

The Client Services Representative at GES Co. plays a pivotal role in ensuring effective communication and support for our clients. This position involves:

  • Communication Development: Crafting and distributing written materials such as presentations, emails, reports, and standard operating procedures (SOPs) in a professional and articulate manner.
  • Performance Reporting: Generating and sharing monthly reports on Key Performance Indicators (KPIs) to track and analyze service effectiveness.
  • Staff Management: Maintaining an up-to-date staffing list and organizational chart for the Client Services department.

This role is essential for fostering strong client relationships and ensuring the smooth operation of business services.



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