Director of Financial Operations

2 days ago

Indianapolis, Indiana, United States IvyTech Full time
About the Role

We are seeking a highly skilled and experienced professional to join our team as the Director of Bursar Operations. This key role will be responsible for providing management and leadership to the accounts receivable/Bursar staff, ensuring the efficient and effective operation of our revenue cycle processes.

Key Responsibilities
  • Oversee the revenue and collection process, including the recording of revenue through Banner and Workday and reconciliation of the accounting feeds (cash clearing reconciliation).
  • Oversee account billings process for external and internal customers, including degree and non-degree students, skills training students, and third party sponsors.
  • Routinely review accounts receivable balances and implement regional invoicing procedures.
  • Provide the Chief Operating Officer with a proposed write-off listing of those accounts greater than one year, in accordance with College policy.
  • Evaluate the collection process and customer service provided by the Bursar office to provide efficient and customer-oriented ways to improve student experience.
  • Provide students with general information concerning billing options, scholarship opportunities, and other sources of assistance available to them for continuing their education.
  • Oversee tuition waiver and deferral process provided to students by request.
  • Respond to customer complaints.
  • In conjunction with the Chief Operating Officer, responsible for maintaining proper internal controls and ensuring compliance with College policies and procedures in all areas of responsibility.
  • Responsible for reviewing students in a non-paid status and implementing strategies to reduce the number of non-paid drops each term.
Requirements
  • Bachelor's degree with three to five years related experience.
  • Team player and demonstrated leadership capabilities.
  • Effective project manager able to implement projects with key stakeholders on time and within budget.
  • Must have high ethical standards and ability to exercise sound judgment in dealing with politically sensitive situations and catering to differing interests.
  • Ability to promote an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees and which every individual feels respected and valued.
  • Excellent organizational, verbal, written and listening skills.
  • Strong computer skills, including Microsoft Office, and Web-based applications.
Preferred Qualifications
  • Master's degree preferred.
  • Prior Bursar Office experience.
  • Banner and Workday software experience.
What We Offer

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. We offer a competitive salary range of $65,000 - $75,000 annually (based on experience) and a comprehensive benefits package.

We are committed to creating an inclusive environment that reflects the broad diversity and backgrounds represented by our students and employees. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.

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