Technical Support Specialist

3 days ago


League City, Texas, United States theITSC Full time

At theITSC, we're seeking a highly skilled Technical Support Specialist to join our team of experts in providing top-notch technical support to Fortune 1000 companies. With a competitive salary of $**45,000 - $60,000** per year and opportunities for growth and professional development, this role is perfect for someone who is passionate about delivering exceptional customer service and troubleshooting complex technical issues.

We're looking for an individual with excellent communication skills, a strong attention to detail, and the ability to work effectively in a remote environment. As a Technical Support Specialist at theITSC, you will be responsible for providing high-quality technical support to our clients via phone, email, and chat. This includes troubleshooting software and hardware issues, resolving technical problems, and documenting all steps taken.

In addition to your technical skills, we're looking for someone who is able to communicate complex technical information in a clear and concise manner. You will be working closely with our team of experts to resolve technical issues and provide solutions to our clients.

The ideal candidate will have a strong understanding of Microsoft Office applications, including Excel, Outlook, Word, and PowerPoint, as well as experience with Windows operating systems and mobile devices. Experience with Adobe Creative Cloud applications, such as Illustrator, InDesign, and Photoshop, is also a plus. A CompTIA A+ certification or equivalent experience is required.



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