Customer Service Representative
5 days ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring the smooth and efficient registration process for our patients.
Key Responsibilities- Collect and verify patient and insurance information in a fast-paced and dynamic environment
- Provide exceptional customer service to patients and their families, addressing their concerns and questions with empathy and professionalism
- Work effectively in a team environment, collaborating with clinicians and other staff members to ensure seamless registration processes
- Stay up-to-date with changing health plans and coverage, utilizing this knowledge to accurately collect and process patient information
- Meet productivity and quality standards, maintaining a high level of accuracy and efficiency in registration processes
- High School Diploma or equivalent required
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
- Basic computer skills and proficiency in typing
As a valued member of our team, you will enjoy a competitive hourly rate of $19.50, as well as opportunities for professional growth and development in a dynamic and supportive work environment. We are committed to providing a workplace that is inclusive, respectful, and free from harassment, and we welcome applications from diverse candidates.
At R1 RCM Inc., we are dedicated to transforming the patient experience and financial performance of hospitals, health systems, and medical groups through our innovative technology-driven solutions. Join us in our mission to make a meaningful difference in the lives of our patients and communities.
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