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Customer Service Representative
2 months ago
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at R1 RCM Inc. As a key member of our Patient Registration department, you will play a vital role in ensuring the smooth and efficient registration process for our patients.
Key Responsibilities- Collect and verify patient and insurance information in a fast-paced and dynamic environment
- Provide exceptional customer service to patients and their families, addressing their concerns and questions with empathy and professionalism
- Work effectively in a team environment, collaborating with clinicians and other staff members to ensure seamless registration processes
- Stay up-to-date with changing health plans and coverage, utilizing this knowledge to accurately collect and process patient information
- High School Diploma or equivalent
- Excellent customer service skills and experience
As a valued member of our team, you can expect a competitive hourly rate of $19.50, a comprehensive benefits package, and opportunities for career growth and development in a dynamic and supportive environment.
R1 RCM Inc. is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional patient care.