Bilingual Client Support Specialist
2 weeks ago
Position Overview:
- Deliver exceptional service to both internal and external clients, showcasing outstanding verbal and written communication abilities.
- Address inquiries and fulfill service requests with meticulous attention to detail and precision.
- Manage work tasks autonomously while accurately applying established procedures.
- Record client inquiries with precision and serve as a knowledgeable resource for colleagues.
- Engage in training sessions and special initiatives as needed.
Essential Qualifications:
- Outstanding customer service capabilities.
- Proficient keyboarding skills.
- Strong analytical abilities.
- Exceptional interpersonal communication skills.
- Knowledgeable in IRS Code S125 regulations.
- Familiarity with qualified retirement account principles.
- Solid understanding of Windows-based software applications.
- Capacity to thrive in a dynamic work environment.
- Willingness to embrace change and demonstrate adaptability.
- Leadership qualities with the ability to manage multiple tasks effectively.
- Fluent in bilingual communication.
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