Dental Office Coordinator
4 weeks ago
We are seeking a highly organized and detail-oriented Business Support Specialist to join our team at Heartland Dental and Supported Offices. As a Business Support Specialist, you will play a vital role in ensuring the smooth operation of our front office, providing exceptional support to our patients and team members.
Key Responsibilities
Greet and welcome patients, creating a positive first impression of our team
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with providers and team members to implement Heartland Dental systems to optimize office potential
What You'll Gain
Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front-loaded education and training, providing opportunities to develop to your full potential
The chance to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with unlimited growth potential
Access to on-demand Daily Pay
About Heartland Dental
Heartland Dental is the largest and one of the fastest-growing Dental Support Organizations, providing exceptional service to over 2,300 supported doctors in 38 states and over 1,400 supported offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and set forth their own clinical care philosophies. With the largest network of doctors, we are founded by a doctor for doctors, with a mission to support dentists and their teams as they deliver the highest quality dental care and experiences to the communities they serve, while providing exceptional careers and creating value for our stakeholders.
Requirements
Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
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