Game Services Consultant

5 days ago


Los Angeles, California, United States ZipRecruiter Full time

About Pragma

Pragma is a leading provider of backend game engines and platforms that enable game studios to launch live-service games. We are passionate about creating healthy and vibrant online communities by providing innovative services and tools.

We are seeking a highly skilled Game Services Engineer to join our remote-first team (PT time zone) and contribute to the success of game studios utilizing the Pragma Platform. As a customer-focused engineer, you will engage with game studios from around the world, bringing your curiosity, collaboration, and engineering prowess to drive their success.

**Key Responsibilities:**

  • Partner with Customer Success Managers to onboard new studios through design exercises, integration meetings, and game service development to ensure a studio's success.
  • Track, support, and communicate game studios progress vs. their technical goals and help them achieve them.
  • Act as the subject matter expert for studios on using Pragma, and solving their technical problems async via slack or in direct development sessions with developers.

**Requirements:**

  • Strong communication skills with the ability to explain deeply technical topics simply, and facilitate collaboration with a wide variety of customers.
  • Development experience integrating with backend services, especially game platforms.
  • Deep empathy for game developers and a desire to work with them to solve problems.
  • A customer-oriented mindset that prioritizes problem solving.

Estimated Salary Range: $120K - $180K per year.



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