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Experienced Medical Office Receptionist

2 months ago


Pocatello, Idaho, United States TD THERAPY SERVICES, LLC Full time
Position Overview

At TD THERAPY SERVICES, LLC, we are dedicated to providing outstanding care in a supportive environment. We are currently seeking a Medical Receptionist Level II to enhance our operations in a dynamic therapy clinic. This role is essential for ensuring efficient patient flow and exceptional service delivery.

Key Responsibilities
  • Manage scheduling and coordination for therapy services.
  • Foster and maintain professional relationships with therapists, nurses, and other staff.
  • Handle insurance eligibility checks and authorizations.
  • Oversee patient health information and maintain organized records.
  • Ensure smooth clinic operations and effective organization.
Core Values
  • Commitment to exceptional treatment of individuals.
  • Confidence grounded in humility.
  • Collaboration as a unified team.
  • Continuous personal and professional development.
  • Accountability for our actions.

The Medical Receptionist plays a crucial role in maintaining clinic efficiency by managing a variety of tasks that require meticulous attention to detail. This position demands the ability to effectively manage multiple schedules and adapt to changes as needed. The ideal candidate will excel in gathering necessary information from patients and healthcare providers promptly and accurately, all while prioritizing client satisfaction.

Work Schedule
  • Flexible options for part-time or full-time work; Monday through Friday.
  • Outpatient clinic environment, supporting a dedicated therapy team.
  • Comprehensive benefits package available after a designated period.
Desired Skills and QualificationsMental Capacity
  • Prior experience in a medical office with proficiency in scheduling.
  • Strong background in insurance verification and eligibility processes.
  • Proficient in Microsoft Office Suite and communication tools.
  • Exceptional organizational and multitasking abilities.
Physical Capacity
  • Ability to maintain focus and work at a computer for extended periods.
  • Positive attitude and energy in daily tasks.
  • Engagement in maintaining clinic organization and supporting the therapy team.
Emotional Capacity
  • Deliver outstanding service to both internal and external clients.
  • Willingness to assist and support others.
  • Contribute to a culture of accountability and teamwork.
  • Ability to work independently and adapt communication styles.
  • Flexibility to adjust to changing circumstances.
  • Openness to acknowledging mistakes and seeking assistance.
  • Active participation in team discussions and initiatives.
  • Communicate effectively and respectfully with colleagues and clients.
  • Engage warmly and positively with all interactions.
Time Management
  • Complete tasks and projects within designated timelines.
  • Demonstrate productivity and efficiency in personal and team responsibilities.
  • Commit to a full-time schedule to support clinic operations and team objectives.