Assistant General Manager

6 days ago

Houston, Texas, United States The Inland Real Estate Group LLC Full time
About Devon Self Storage

Devon Self Storage is a leading company in the self-storage industry, with over 30 years of experience and a portfolio of over 100 facilities nationwide. As an employee-owned, private real estate company, we offer a wide range of properties, including third-party managed facilities. Our goal is to provide exceptional customer service and a safe and secure environment for our customers and employees.

Job Summary

The Assistant General Manager will assist the General Manager with store operations, including revenue, safety, security, customer service, and state and federal compliance. This role requires a strong ability to multi-task and manage multiple tasks simultaneously, as well as excellent written and verbal communication skills.

Key Responsibilities
  • Ensure the store is open and closed and secured each business day.
  • Meet and exceed sale objectives through unit rentals, insurance protection, and retail sales of other in-store products.
  • Maintain a safe and secure environment for all employees, customers, and visitors.
  • Foster an environment of accountability for customer service; resolves customer concerns, work order and repair requests.
  • Securely manages payments and processing, handles cash and balances receipts, and delivers bank deposits accurately and timely.
  • Manage the security of company assets, functionality, and repair of company equipment and cleanliness of company grounds.
  • Assist with General Manager with auction process, including handling collection calls and notices, preparing for auctions, buyer payout process, and preparing the unit for new tenants.
Requirements
  • High School Diploma or Equivalent.
  • Valid Driver's License with reliable transportation.
  • Strong ability to multi-task and manage multiple tasks simultaneously.
  • Strong written and verbal communication skills.
  • Ability to problem-solving and conflict resolutions skills.
  • Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes, and chemical, debris, and traffic hazards.
Preferred Qualifications
  • Associate degree or Bachelor's degree in business management, real estate, logistics and supply chain, construction management, marketing, or equivalent.
  • 2-3 years of related experience in retail, real estate, rental property management, logistics and transportation, e-commerce, construction, insurance, or hospitality and housekeeping.
Why Work with Us

Devon Self Storage offers competitive wages, medical and retirement benefits, career growth, and a friendly work environment. We're looking for talented individuals who are passionate about helping us become the best in the business. If you're ready to take your career to the next level, apply now

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