Assistant General Manager/General Manager
6 days ago
Job Summary:
The Lanai Mamala Bay is seeking a highly motivated and experienced Assistant General Manager/General Manager to oversee all aspects of hotel operations, including food and beverage, and events departments. As a key member of our management team, you will be responsible for developing and implementing strategies to achieve financial targets and maximize profitability.
Key Responsibilities:
- Oversee all aspects of hotel operations, including food and beverage, and events departments.
- Develop and implement strategies to achieve financial targets and maximize profitability.
- Ensure excellent customer service is provided to all guests, resolving any issues or complaints in a timely and professional manner.
- Hire, train, and manage a team of employees, providing ongoing coaching and development opportunities.
- Monitor and maintain quality standards for all restaurant services and amenities.
- Collaborate with other departments to coordinate events, banquets, and conferences.
- Manage inventory and control costs to optimize operational efficiency.
- Stay up-to-date with industry trends and implement best practices to enhance the guest experience.
Requirements:
- Previous experience as an Assistant Manager or General Manager in the hospitality industry.
- Strong knowledge of food service management, banquet operations, bartending, and customer service.
- Excellent leadership skills with the ability to motivate and inspire a team.
- Exceptional communication and interpersonal skills.
- Proficient in computer systems and hotel management software.
- Knowledge of health and safety regulations related to food handling and hospitality operations.
- Ability to work in a fast-paced environment with changing priorities.
What We Offer:
- Competitive compensation based on experience.
- 401(k) and 401(k) matching.
- 10 hour shift, 8 hour shift, day shift, evening shift, morning shift, and night shift options.
- Ability to relocate to Honolulu, HI 96818 before starting work.
About The Lanai Mamala Bay:
The Lanai Mamala Bay is a leading hospitality company dedicated to providing exceptional guest experiences. We are committed to excellence in all aspects of our operations and are seeking a talented and motivated individual to join our team.
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