Customer Service Representative

3 weeks ago


Campbell, California, United States Bellows Plumbing, Heating, Cooling & Electrical Full time

Job Summary

Bellows Plumbing, Heating, Cooling & Electrical is seeking a highly motivated Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for responding to customer inquiries, resolving issues, and providing exceptional customer service.

Key Responsibilities

  • Respond to customer inquiries via phone, email, or in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Provide product and service information to customers
  • Upsell and cross-sell products and services to customers
  • Work with customers to schedule appointments and installations

Requirements

  • High school diploma or equivalent required
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment
  • Basic computer skills and knowledge of Microsoft Office
  • Ability to work a flexible schedule, including evenings and weekends

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career advancement
  • A fun and dynamic work environment
  • Professional development and training opportunities

Bellows Plumbing, Heating, Cooling & Electrical is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment.



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