Restaurant Operations Manager

2 days ago


Rochester, Michigan, United States Pizza Hut Full time
Job Title: Assistant Restaurant Manager

We are seeking a highly motivated and experienced Assistant Restaurant Manager to join our team at Pizza Hut. As an Assistant Restaurant Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated staff.

Key Responsibilities:
  • Lead and manage a team of Shift Leaders, Shift Managers, and Team Members to achieve operational excellence.
  • Directly perform hands-on operational work to train employees, respond to customer service needs, and role-model appropriate skills and behaviors.
  • Assist in the management of day-to-day operations, including labor, inventory, and supplies.
  • Supervise others effectively and coordinate their work efficiently.
  • Analyze sales, labor, inventory, and controllables to meet or achieve daily or weekly margin and sales growth targets.
  • Assist in preparing financial plans and ensure Occupational Safety & Health Act, local health and safety codes, and corporate safety/security policies and procedures are met and followed.
Requirements:
  • Excellent interpersonal and communication skills.
  • Demonstrated organizational/time-management skills.
  • Excellent customer service skills.
  • Demonstrated problem-solving skills.
  • Excellent work ethic and demonstrates integrity.
  • Proven ability to plan and delegate.
  • Demonstrated ability to coach and train others.
  • Adaptable, flexible, and accepts diversity.
  • Active team player.
  • Ability to calculate/analyze data.
  • Basic business, math, and accounting skills.
  • Thorough knowledge of all restaurant equipment, policies, and procedures.
Additional Information:
  • Completion of high school education, partial high school education with specialized training, or equivalent experience.
  • One to two years of work experience in food service or a related industry.
  • Completion of CHAMPS Certification.
  • Developing Champions Certification for 'Leading a Restaurant in Manager's Absence'.


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