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Restaurant Operations Manager

2 months ago

Rochester, Michigan, United States Arby's - Rochester Full time

About the Role:

We're seeking a highly motivated and experienced Shift Manager to join our team at Arby's - Rochester. As a Shift Manager, you will play a key role in ensuring the smooth operation of our restaurant, providing exceptional customer service, and leading a team of dedicated employees.

Key Responsibilities:

  • Operate the restaurant on a day-to-day basis, ensuring seamless execution of our menu and services.
  • Collaborate with the management team to achieve sales goals, manage labor costs, and maintain high standards of quality and cleanliness.
  • Develop and implement strategies to improve customer satisfaction, loyalty, and retention.
  • Lead and motivate a team of employees, providing coaching, training, and feedback to ensure their success.
  • Manage inventory, supplies, and equipment, ensuring efficient use of resources and minimizing waste.
  • Monitor and analyze sales data, customer feedback, and employee performance to identify areas for improvement.

Requirements:

  • At least six months of restaurant or retail management experience.
  • Proven track record of providing exceptional customer service and leading high-performing teams.
  • Excellent communication, problem-solving, and leadership skills.
  • Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines.
  • Eligible to work in the U.S.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

About Us:

Arby's - Rochester is a fast-casual restaurant chain committed to serving high-quality meats and innovative menu items. We're passionate about delivering exceptional customer experiences and building strong relationships with our employees and the community.