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Food Service Operations Manager

2 months ago

Rochester, Michigan, United States Compass Group, North America Full time
Job Summary

We are seeking a highly skilled and experienced Food Service Operations Manager to join our team at Compass Group, North America. As a key member of our culinary team, you will be responsible for coordinating the activities of our food-service employees and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:
  • Coordinate Food Service Operations: Oversee the preparation and service of food and beverage items, ensuring that they meet our high standards for presentation, sanitation, safety, and portion control.
  • Provide Excellent Customer Service: Provide one-on-one attention to detail and respond promptly to customer complaints in person and via email.
  • Train and Develop Team Members: Train employees on our food service procedures and assign tasks to promote efficiency and excellence in food and service.
  • Manage Inventory and Supplies: Order food and other necessary supplies from approved sources and ensure that our inventory levels are adequate to meet customer demand.
  • Maintain a Clean and Safe Environment: Develop and implement sanitation schedules and ensure that our kitchen and dining areas are clean and safe for our customers and employees.
Requirements:
  • Previous Supervisory Experience: Previous experience in a supervisory role, preferably in the food service industry.
  • Excellent Communication Skills: Strong communication and interpersonal skills, with the ability to work effectively with customers, employees, and management.
  • Attention to Detail: High level of attention to detail, with the ability to maintain accurate records and reports.
  • Ability to Work in a Fast-Paced Environment: Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
What We Offer:
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Advancement: Opportunities for advancement and professional growth within our company.
  • Flexible Scheduling: Flexible scheduling, with a range of shifts available to accommodate your needs.