Patient Services Coordinator

2 weeks ago


Baltimore Maryland, United States Mercy Medical Center Full time

Overview:
We are currently offering a sign-on bonus for new hires in the Medical Office Specialist role.

This opportunity is applicable to specific positions within our healthcare facilities.


Key Responsibilities:
The Patient Services Coordinator is essential in welcoming and registering patients upon their arrival at our facility.

This role is crucial in ensuring a positive experience for patients, as they are the initial point of contact when scheduling appointments or visiting the office.

The responsibilities include, but are not limited to:

1. Coordinating patient appointments

2. Managing incoming calls

3. Digitizing medical records

4. Assessing patient inquiries for urgency

5. Collecting and verifying insurance details

6. Processing charges and posting payments.


All team members are expected to align with the mission and objectives of Mercy Medical Center, particularly in providing patients with seamless access to high-quality care, services, and value.

Mercy emphasizes the importance of maintaining confidentiality regarding patient and financial information, as well as treating every patient with respect and compassion.


Qualifications:
- High School Diploma or GED

- At least one year of experience, preferably in a healthcare environment.

- Willingness to travel to various locations as needed.

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