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Customer Service Representative
2 months ago
SA Recycling is seeking a highly organized and customer-focused individual to join our team as a Cashier. As a Cashier, you will play a vital role in providing exceptional customer service and ensuring the smooth operation of our business.
Key Responsibilities:- Customer Service: Provide timely, friendly, and accurate services to our customers, ensuring their needs are met and exceeded.
- Cash Handling: Process payments and complete required paperwork for individual and commercial customers, maintaining accurate records and balances.
- Office Duties: Perform basic office tasks as needed, including generating invoices, itemizing lists, and verifying weights and prices.
- Customer Support: Assist customers with questions regarding pricing, accepted materials, and account maintenance, providing excellent communication and problem-solving skills.
- Team Support: Provide relief and backup duties for the Office Assistant and Weighmaster, ensuring seamless operations.
- Reporting and Reconciliation: Assist with monthly closing reporting and inventory reconciliation, maintaining accurate records and ensuring compliance with industry standards.
- Education: High School diploma or equivalent.
- Communication Skills: Excellent verbal and written communication, organizational, and time management skills.
- Mathematical Skills: Mathematical and problem-solving skills, with the ability to learn industry-specific software.
- Language Skills: Bilingual (English & Spanish) language skills a plus.
- Competitive Pay: Competitive salary and benefits package.
- Safety and Performance Bonuses: Eligible for safety and performance bonuses.
- Comprehensive Benefits: Comprehensive benefits package, including medical, dental, and vision care.
- 401k: 401k plan with company match.
- Weekly Pay: Weekly pay and referral incentives.
- Company Provided Uniforms and PPE: Company-provided uniforms and personal protective equipment.