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Customer Service Representative

2 months ago

Valencia, California, United States HB Leisure Full time
{"title": "Customer Service Assistant", "description": "Unlock a World of Opportunities

At HB Leisure, we're not just looking for employees - we're looking for ambassadors who can deliver exceptional customer experiences in our theme parks around the world.

As a Customer Service Assistant, you'll be responsible for running our skill games, interacting with guests, and ensuring they have an unforgettable experience. You'll be the face of our brand, and we're looking for someone who can bring our values to life.

What You'll Do:
  • Run our skill games and deliver excellent customer service to our guests.
  • Interact with guests, explain rules of play, handle payment, and give out prizes.
  • Maintain cleanliness and appearance of games units and surrounding areas.
  • Follow park policies and procedures, including those related to safety and emergency situations.
  • Visual merchandising of stock to increase interest and excitement, and maintain inventory of prizes.
What We Offer:
  • Competitive rates of pay.
  • Daily Bonus Scheme.
  • Great career possibilities, including opportunities to travel the globe and work in amazing locations.
Requirements:
  • Ability to work and interact with people from diverse backgrounds.
  • Good judgment and commitment to safety.
  • Energetic and enthusiastic personality.
  • Availability to include weekdays, weekends, evenings, and holidays.
  • Great customer service, communication skills, and a positive, outgoing personality.
  • Honest, reliable, and responsible individual with a strong work ethic.
  • Able to follow instructions and comply with all company standards.
  • Have reliable transportation.

We're an equal opportunity employer, committed to creating an inclusive environment for all employees. We celebrate diversity and do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status, or any other legally protected status.

", "lang_code": "en-US"}