Operations Support Specialist

1 week ago


Irvine, California, United States Preferred Bank Full time
Job Overview

This role is pivotal in assisting the Operations Officer in managing the branch's operational activities. The incumbent will serve as a vital support system for the operations team, ensuring that customer service is delivered efficiently while maintaining high standards of risk management and customer loyalty.

Key Responsibilities
  • Support the Operations Officer in overseeing daily branch operations.
  • Act as the primary backup for the Operations Officer during their absence.
  • Facilitate coordination among branch staff to enhance customer service delivery.
  • Implement risk management strategies to safeguard the bank's assets.
  • Contribute to initiatives aimed at improving customer retention.
Qualifications
  • High school diploma, GED, or equivalent is required.
  • A minimum of five years of experience in banking operations or financial services is essential.
  • Proven cash handling experience in a banking environment.
  • Strong verbal and written communication skills are necessary.


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