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Commercial Loan Operations Specialist

2 months ago


Winchester, Massachusetts, United States Northern Bank Full time
Job Summary

The Commercial Loan Operations Specialist is a key role within our bank, responsible for ensuring the accurate and timely processing of commercial loans. This position requires a high level of attention to detail, strong organizational skills, and excellent communication abilities.

Key Responsibilities
  • Onboard new commercial loans, including modifications, participation sales, and purchases, ensuring all necessary documentation is complete and accurate.
  • Perform quality control functions on new loans and loan modifications, monitoring data integrity and ensuring compliance with bank policies and procedures.
  • Provide commercial loan funding transfers in accordance with established bank policies and procedures.
  • Offer exceptional customer service to internal and external customers, responding to inquiries and resolving issues in a timely and professional manner.
  • Maintain knowledge of all existing regulations pertaining to loan servicing, staying up-to-date on changes and updates.
  • Collaborate with the lending team to track document exceptions and missing documentation, ensuring timely resolution and compliance.
  • Reconcile GL accounts and maintain electronic loan documentation files, scanning and indexing into the electronic file system.
Requirements
  • 3+ years of experience in the lending area of a bank.
  • Bachelor's degree in Business or related field.
  • Excellent communication and organizational skills.
  • Proficiency in computers and ability to work independently and within a team environment.
About Northern Bank

Northern Bank is a full-service bank dedicated to providing practical, common-sense financial solutions to help our customers achieve their personal and business goals. With assets of over $3 billion and 13 locations throughout Middlesex County, we offer a range of deposit products, loans, and payment and collections services to support our customers' needs.