Member Support Specialist
6 days ago
**Job Title:** Member Support Specialist
We are seeking a highly organized and detail-oriented individual to join our team as a Member Support Specialist. This role is ideal for someone who enjoys working behind the scenes and ensuring that everything runs smoothly.
As a Member Support Specialist, you will be responsible for providing exceptional support to our members by facilitating needed updates to member accounts, responding to member questions and concerns in a timely and professional manner, and maintaining the neatness and cleanliness of the club.
The ideal candidate will have excellent communication skills, a strong attention to detail, and a strong desire to deliver exceptional customer service. If you are a team player who is passionate about making a difference in people's lives, we encourage you to apply.
About the Role:
- Facilitate needed updates to member accounts
- Respond to member questions and concerns in a timely and professional manner
- Maintain the neatness and cleanliness of the club
Requirements:
- Customer service background preferred
- Basic computer proficiency
- A passion for fitness and health
- Upbeat and positive attitude
- Punctuality and reliability is a must
- Exceptional customer service skills
- Strong listener with the ability to empathize and problem solve
- Demonstrate diplomacy in all interactions
- High School diploma/GED equivalent required
Benefits:
- Estimated salary range: $25,000 - $35,000 per year
- Free uniforms
- Opportunity for advancement
- Paid time off
- Training & development
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