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Relationship Banker

2 months ago

Colonial Heights, Virginia, United States C&F Bank Full time
About the Role

C&F Bank is a leading financial services company dedicated to delivering exceptional experiences for our customers, employees, and communities. As a Relationship Banker, you will play a vital role in shaping the future of our company and upholding our core values of people and relationships.

Key Responsibilities
  • Growth and Business Development (60%):
    • Embody the C&F Bank brand by providing exceptional customer service and building lasting relationships.
    • Develop and maintain a deep understanding of our products and services to deliver tailored solutions to customers.
    • Identify and pursue new business opportunities through proactive outreach and relationship-building.
    • Collaborate with internal partners to drive business growth and achieve individual and team goals.
    • Stay up-to-date with industry trends and developments to provide expert advice to customers.
  • Manages Risk (20%):
    • Ensure compliance with all regulatory requirements, including BSA/CIP, and maintain accurate customer documentation.
    • Identify and mitigate operational risks through proactive monitoring and reporting.
    • Protect customer information and maintain the confidentiality of sensitive data.
  • Teamwork and Influence (20%):
    • Provide exceptional support to colleagues and contribute to a positive team dynamic.
    • Participate in and lead daily huddles and weekly team meetings to drive collaboration and communication.
    • Build and maintain strong relationships with internal partners to drive business growth and achieve shared goals.
Requirements
  • Education and Experience:
    • High school diploma or equivalent required.
    • One year of experience in customer-facing roles, such as teller or cash handling, or sales and relationship-building.
  • Preferred Qualifications:
    • One year or more of experience in branch banking or lending.
    • Proven track record of sourcing and prospecting for new clients and building relationships.
  • Knowledge, Skills, and Abilities:
    • Excellent interpersonal and communication skills, with a strong desire to interact with customers and prospects.
    • Ability to deepen and enhance customer relationships.
    • Demonstrated proficiency in basic computer applications, such as Microsoft Office software products.
    • Ability to travel to other branches within a geographic region to accommodate temporary staffing needs and fulfill training requirements.