Restoration Project Manager
5 days ago
Voda Cleaning & Restoration of Atlanta-Brookhaven is seeking a highly skilled and experienced Restoration Project Manager to oversee all aspects of restoration projects, including water, fire, smoke, and mold damage. As a key member of our team, you will be responsible for ensuring projects are properly scheduled, planned, and completed efficiently and on budget, while maintaining exceptional customer satisfaction.
Key Responsibilities- Project Management: Effectively schedule, plan, budget, manage, and oversee water and other restoration projects (fire/smoke/mold) to ensure timely completion and customer satisfaction.
- Assessment and Reporting: Properly assess, document, and report restoration projects from start to finish, including performing field inspections, taking photographs/videos, measurements, and moisture readings, and using project management software to prepare estimates and reports.
- Team Leadership: Effectively manage, supervise, and train technicians in water, fire, smoke, and mold remediation industry standards, best practices, and company processes.
- Communication: Effectively and timely communicate and coordinate with clients, insurance representatives, vendors, subcontractors, technicians, and labor to ensure timely completion of all projects.
- Culture and Leadership: Foster a positive work environment while providing leadership, training, and guidance to technicians and others.
- 3+ years of proven experience in water and mold damage restoration/project management role within the restoration industry.
- Current IICRC (Institute of Inspection, Cleaning, and Restoration Certification) certifications required: WRT, AMRT, ASD, FSRT (min. 2).
- Strong understanding of operational processes, employee management skills, and excellent customer service.
- Excellent communication, interpersonal, and leadership skills to lead crews of technicians and temp labor.
- Ability to strategize, solve problems effectively, and handle multiple priorities in a fast-paced environment.
- Proven knowledge of and experience in insurance claims process: claims documentation, Xactimate estimates, satisfying adjuster requirements.
- Proficiency in computer technologies, including CRM/scheduling/project management tools, Xactimate, Word, Excel, computers, iPads, phones, etc.
- Ability and willingness to work in the field with technician crews.
- IMPORTANT NOTE: applicants without minimum required industry experience and certifications will NOT be considered.
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Restoration Project Manager
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