Sales Representative

4 weeks ago

Washington, Washington, D.C., United States Universal Furniture Inc Full time
Job Title: Sales Representative

Universal Furniture Inc is seeking a highly motivated and experienced Sales Representative to join our team. As a Sales Representative, you will be responsible for maximizing sales volume by growing existing business, developing new business, and providing exceptional sales service.

Key Responsibilities:
  • Establish and maintain strong relationships with the design community in surrounding territories, researching interior design firms, contacts, and opportunities that align with our product assortment.
  • Schedule regular product presentations with design firms to introduce our latest and most impactful collections.
  • Utilize superior written and verbal communication skills, time management, and organizational skills to effectively manage client relationships and grow sales with accounts on a yearly basis.
  • Collaborate with existing sales representatives when out in the field representing the showroom.
  • Open new accounts in line with the Showroom manager and VP of Showrooms.
  • Provide customers with accurate product information, including prices, price increases, lead times, and other relevant details.
  • Create and maintain quotations for customers and follow through until close of sale.
  • Educate customers on website tools, vendor products, pricing, customization options, and other relevant information.
  • Inform customers of current or upcoming promotions and events.
  • Participate in design-oriented events to ensure visibility and contact with current and potential customers.
  • Generate a quarterly synopsis of your territory with updated goals for accounts and plans for future outreach.
  • Collaborate and strategize territory plans with the Showroom manager.
  • Monitor all open orders from accurate placement to delivery, ensuring all necessary information is included on the purchase order.
  • Gain a deep understanding of the order system, website, and other sales tools.
  • Review purchase orders once generated and confirm receipt by the factory, auditing factory acknowledgments and verifying product ordering accuracy.
  • Track receipt by factory of COM (customer's own material) fabric, finish samples, or any other materials required for order completion.
  • Review the Open Order Report, update customers with production timing on their orders.
  • Once the product is invoiced, shipped, contact customers to ensure the product and service are acceptable.
  • Manage budget for monthly expenses with the Showroom manager and submit all expenses through the Concur system in a timely manner.
  • Communicate with the Showroom manager regarding whereabouts when scheduled to be traveling, utilizing the Outreach Log for all appointments off-site.

Requirements:

  • Previous high-end sales/customer experience, preferably in the furniture/design industry.
  • Bachelor's degree in a related field or equivalent experience.
  • Basic knowledge of the history of furniture design (periods, styles, designers, etc.) is preferred.
  • Driver's License required.

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