Service Engineer for Automation Solutions

1 week ago


Fremont, California, United States Fuji America Corporation Full time
Job Overview

POSITION SUMMARY:

Responsible for the installation, maintenance, and engineering support of Fuji Surface Mount Technology (SMT) automation systems.

KEY RESPONSIBILITIES:

  • Execute field installations of Fuji SMT automation equipment across North America.
  • Conduct troubleshooting, repairs, training, and process support for Fuji SMT automation systems.
  • Implement custom modifications and retrofits for Fuji SMT equipment.
  • Manage customer relationships effectively.
  • Provide engineering-level technical support via phone.
  • Collect engineering-level data and prepare comprehensive reports.
  • Interpret electrical schematics, blueprints, and mechatronic diagrams.
  • Work collaboratively in team settings or independently with minimal supervision.
  • Demonstrate strong verbal communication skills with customers and Fuji technical departments.
  • Utilize Windows operating systems and be proficient in software installation.
  • Exhibit flexibility to travel and fulfill job responsibilities on short notice.
  • Show strong aptitude for current computing applications and networking processes.
  • Be prepared for local and U.S. travel as required.

EDUCATIONAL REQUIREMENTS:

A Bachelor of Science in Engineering is preferred. Experience with Fuji SMT systems is advantageous. Strong skills in electrical and mechanical diagnostics and repairs are essential, along with proficiency in modern PC applications and networking concepts.

PHYSICAL DEMANDS:

This role requires employees to stand, walk, and utilize hand and automated tools daily. Employees must be able to climb, balance, reach for controls, stoop, kneel, crouch, or crawl, and stand for extended periods. The ability to lift and move at least 50 lbs is necessary, and the work environment may have moderate noise levels.

GENERAL EXPECTATIONS:

The individual in this position is expected to consistently represent Fuji America Corporation in a professional manner. Excellent verbal communication and customer service skills are crucial. Knowledge of general office procedures and computer literacy are vital for success in this role. The employee must be a collaborative team player who promotes harmony and cooperation within the organization and with clients. Strong analytical skills are required, along with the flexibility to travel frequently on short notice, with an anticipated travel commitment of approximately 75%.



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