Technical Sales Account Manager

3 weeks ago


Portland, Oregon, United States East Side Plating Full time
Job Overview

East Side Plating is a leading provider of metal plating and finishing services, dedicated to delivering high-quality solutions to the manufacturing industry. We are seeking a skilled and detail-oriented Technical Sales Account Manager to join our team.

Key Responsibilities
  • Develop and maintain strong relationships with customers, responding to their requests for estimates and providing technical support.
  • Offer expert guidance on metal plating and finishing services, including specifications, materials, and process chemistries.
  • Identify and target new sales opportunities, conducting follow-ups and developing sales strategies to achieve company goals.
  • Collaborate with various departments to ensure customer requirements are met efficiently, providing clarifications on part movement and processing.
  • Assist the Quality department in resolving issues related to non-conforming products, ensuring quality standards are maintained and customer satisfaction is achieved.
  • Review and input data for unquoted incoming products, generating printed instructions for the production floor and maintaining accurate records of customer interactions.
Requirements
  • Proven experience in sales, preferably in the metal plating and finishing industry.
  • Strong understanding of metal plating processes and applications.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to build and maintain strong customer relationships.
  • Self-motivated, goal-oriented, and able to work independently.
  • Strong basic math skills, including geometry.
  • Proficient in Microsoft Office Suite.
  • Valid driver's license and willingness to travel as needed.
Benefits
  • Competitive salary with commission-based incentives.
  • Benefits package including health and dental insurance, paid time off, and holidays.
  • Professional development and training opportunities.


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