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Application Support Specialist

2 months ago

Covington, United States Crimson Enterprises Full time
About Crimson Enterprises

Crimson Enterprises is a leading provider of municipal information technology services.

Job Description

We are seeking an experienced Application Support Specialist to join our team at the Municipal Computing Center Niederrhein (KRZN). As a key member of our IT service team, you will be responsible for providing top-notch support to our clients in the Lower Rhine and Rhineland regions.

Key Responsibilities:
  • Provide technical assistance to clients via phone, email, and in-person support
  • Troubleshoot and resolve complex technical issues
  • Collaborate with internal teams to ensure seamless service delivery
  • Stay up-to-date with the latest technology trends and advancements
Requirements:
  • 3+ years of experience in application support or a related field
  • Strong technical skills and knowledge of municipal information technology
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment