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Customer Service Ambassador
2 months ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at SP+. As a key member of our team, you will be responsible for ensuring a seamless parking experience for our customers and facilitating the efficient flow of traffic through our facilities.
Key Responsibilities- Provide exceptional customer service and ensure a positive experience for all customers
- Assist customers in making payments to automated revenue control equipment
- Go above and beyond to deliver an exceptional client and customer experience
- Assist in the management of day-to-day activities at the assigned location
- Monitor parkers in pay-in lanes and ensure a smooth transaction process
- Make every customer interaction a moment that matters through friendly and professional conduct
- Perform other necessary functions as assigned by management
- High school diploma or equivalent combination of experience and education
- Experience with automated parking access control hardware and software or a high aptitude for technology
- Availability to work flexible hours, including evenings and weekends
- Valid state-issued driver's license and acceptable driving record
- Ability to read, write, and interpret the English language
- Ability to effectively present information in one-on-one and small group situations
As a Customer Service Representative at SP+, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be able to develop your skills and knowledge in customer service, technology, and team management. We offer a competitive salary and benefits package, as well as opportunities for career growth and professional development.
About SP+SP+ is a leading provider of parking, transportation, and mobility solutions. We are committed to making every moment matter for our customers, and we are looking for talented individuals who share our values and passion for delivering exceptional customer service.
