Digital Transformation Deployment Manager

6 days ago


Cleveland, Ohio, United States The Sherwin-Williams Company Full time

Job Description

The Sherwin-Williams Company is seeking a highly skilled Digital Transformation Deployment Manager to oversee and manage the change management and training activities associated with the deployment of our PSG POS Solutions.

This role involves ensuring a high level of adoption and adaptation of these solutions at the field and store level by designing, implementing, and monitoring effective change management processes utilizing ADKAR and training programs.

The successful candidate will develop an ADKAR-based change management strategy, manage creation and drive outcomes for all change management deliverables, including impact assessments, change readiness analysis, and communications.

Additionally, they will identify anticipated resistance and develop plans to avoid and overcome it, leading program efforts to effect cultural change in both SDLC groups and customer groups in the stores and field.

To succeed in this role, the candidate must be able to create a positive perception of various changes by driving messaging and techniques that respond to resistance, improve change willingness, and emphasize benefits.

As the face of the Connect Program, the Digital Transformation Deployment Manager will represent the program by driving awareness through the planning of meaningful meetings and events with HQ leadership, field leadership, and at key events such as the National Sales Meeting and Division Mid-Year Meetings.

The role also involves developing comprehensive training programs in collaboration with the change management practice to support the deployment of POS solutions.

The ideal candidate will collaborate with POS product teams to understand product functionalities and user requirements, design engaging and interactive training materials, and conduct on-site and virtual training sessions for end-users.

They will provide one-on-one coaching and support to trainers as needed to facilitate effective learning, monitor and evaluate the effectiveness of training programs, and gather feedback from trainees and stakeholders to continuously improve training approaches.

Salary: $120,000 - $150,000 per year, depending on experience and qualifications.



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