Global Collaboration Services Manager
2 weeks ago
We are seeking an experienced Global Collaboration Services Manager to lead our migration from on-premises email to the O365 suite of end-user products. This role will also be responsible for managing the SharePoint environment and efforts to migrate to SharePoint online.
Key Responsibilities:
- Establish a support team and related processes for support services, utilizing employees and partnerships with new and existing partners.
- Evaluate end-user satisfaction for relevant services using established methodologies and metrics.
- Manage licensing and cost of O365 services.
- Maintain the currency of software versions and manage required refresh activities.
- Implement ITIL practices using ServiceNow to support end users.
- Identify opportunities to offer new and innovative collaboration tools to global users.
- Bachelor's degree in computer science or related field.
- Strong technical infrastructure background with at least ten years of experience.
- Experience managing a large global email environment.
- Proven expertise in Microsoft O365 and related products.
- Experience working in an ITIL environment.
- Ability to work in a team-oriented and fast-paced environment.
$125,000 - $150,000 per year, depending on experience.
About Us:TEKsystems is a leading provider of technology staffing and services solutions.
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