Patient Account Coordinator
4 days ago
We are seeking a highly skilled Patient Account Representative to join our team at Silver Cross Hospital. As a key member of our Patient Accounts department, you will be responsible for providing exceptional customer service to patients, insurance companies, and attorneys.
Key Responsibilities- Answer, resolve, or redirect incoming patient, insurance, and attorney calls
- Process patient and insurance correspondence and mail returns
- Check insurance eligibility, load insurance, and queue for billing
- Process self-pay bills
- Perform other duties as assigned
- High School graduate or equivalent
- Excellent customer service skills
- Ability to work as a team player
- Basic computer knowledge, with Microsoft Word or Excel applications a plus
- Previous telephone customer service experience a plus
- Meditech and Cerner systems experience preferred
- Ability to multitask and perform effectively in a fast-paced environment
- Understanding of medical insurance, billing, and benefits a plus
- Minimum of 1 year previous hospital or medical office medical insurance experience
- Bilingual (Spanish) a plus
Days, Monday through Friday
DepartmentPatient Accounts
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